Draft — not yet reviewed by counsel.
DRAFT — this is placeholder text, not a final legal document. Do not rely on it until it has been reviewed and replaced.
1. Free trial Every account includes a 14-day free trial with full access — no payment is collected during the trial, so there is nothing to refund during this period.
2. Lifetime access purchase The one-time lifetime access payment is refundable within 7 days of purchase if you have not made substantial use of paid features beyond the trial, by contacting support with your payment reference.
3. How refunds are processed Approved refunds are issued to the original payment method (via SSLCommerz or bKash) within 10 business days.
4. Non-refundable situations Refunds are not available after 7 days, or where the account was suspended for violating the Terms of Service.
5. Contact To request a refund, contact support with your registered email and payment transaction ID.